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Right About Now - Legendary Business Advice — How Cisco Is Using AI Concierge Agents to Reinvent Customer Experience | Vinod Muthukrishnan
Not scored yet16m·2026-03-03·Business

How Cisco Is Using AI Concierge Agents to Reinvent Customer Experience | Vinod Muthukrishnan

Right About Now - Legendary Business Advice · 639

AI isn’t about replacing people — it’s about unlocking productivity and making customer experiences feel more human. On this episode of Right About Now, Ryan Alford sits down with Vinod Muthukrishnan, VP & GM of Webex Customer Experience at Cisco, to discuss how AI is transforming customer experience from fragmented…

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