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SCOUT· 65%57m·2026-01-21·Technology
SCOUT· 65%57m·2026-01-21·Technology#315 Jarrod Johnson: How Agentic AI Is Impacting Modern Customer Service
Eye On A.I.
In this episode of Eye on AI, Craig Smith sits down with Jarrod Johnson, Chief Customer Officer at TaskUs, to unpack how agentic AI is changing customer service from conversations to real action. They explore what agentic AI actually is, why chatbots were only the first step, and how enterprises are deploying AI…
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