131. Friction Fixing: How to Use Obstacles to Your Advantage
Friction — that’s Professor Huggy Rao’s metaphor for the forces that hamper workplace efficiency. But as he says, some friction can be helpful — if you know how to use it. In his book, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Rao and coauthor Robert I. Sutton…
We score an episode from what we can actually measure — its reach and engagement, what listeners say about it, and what it covers. We don't have those signals for this one yet, so it doesn't get a number.
Buzzmeter says it's buzzing across platforms — the Hive Vote says whether the people who actually listened liked it.
Rate this episode
Add your vote to the Hive — listeners rate every episode after they finish.
- No reviews yet — be the first.
More from Think Fast Talk Smart: Communication Techniques
See all episodes →
37%330. Quick Thinks: A CLEAR Way Through Conflict
37%328. Ask Matt Anything: Don’t Let Your Communication Fizzle at the Finish
36%329. Your Brand is Your Promise: The 4 C’s for Better Communication
One great episode in your inbox, daily — free.
One email a day, unsubscribe anytime. No spam, ever.