

Get loyalty from your retail business customers
Loyalty in retail isn’t just about discounts anymore — it’s about creating experiences customers remember. In this episode, Catherine Erdly talks with Charlie Casey, CEO of LoyaltyLion, about what loyalty means in 2025. You’ll learn: Why discounts alone don’t drive loyalty How experiences like VIP drops & events keep…
We score an episode from what we can actually measure — its reach and engagement, what listeners say about it, and what it covers. We don't have those signals for this one yet, so it doesn't get a number.
Buzzmeter says it's buzzing across platforms — the Hive Vote says whether the people who actually listened liked it.
Rate this episode
Add your vote to the Hive — listeners rate every episode after they finish.
- No reviews yet — be the first.
More from The Resilient Retail Game Plan - retail insights, retail trends and best practices
See all episodes →
Retail Christmas Window Displays: The 3-Colour Rule That Sells

Retail Stores: Do Online Brands Really Need Bricks and Mortar?

Retail (ecommerce) Websites: Do Bricks-and-Mortar Stores Really Need One?
Similar episodes from other shows
More like The Resilient Retail Game Plan - retail insights, retail trends and best practices →
How to Make Customers Instantly Trust You & Your Product - Jeff Byers

100. Building a brand people love and when to walk away | Cath Kidston

Building Never Fully Dressed: Turning Customers Into Lasting Community

Crowdsourced Fixes Vol. 2
One great episode in your inbox, daily — free.
One email a day, unsubscribe anytime. No spam, ever.