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The a16z Show — The Self-Improving Company | Kavak's AI Playbook
Not scored yet37m·2026-08-10·Technology

The Self-Improving Company | Kavak's AI Playbook

The a16z Show · 1167

Angela Strange and Gabriel Vasquez are joined by Alejandro Maza Ayala, Chief Product & AI Officer at Kavak, to unpack how the Latin American used-car marketplace rebuilt itself around AI agents, with 96% of customer interactions and 95% of transactions now handled by agents. Alejandro explains why Kavak decided that…

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