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BUZZING· 73%31m·2021-05-27·Technology
BUZZING· 73%31m·2021-05-27·TechnologyCan AI be empathetic? Reinventing client experiences
Smart Talks with IBM · 4
In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice…
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