How Intercom 2x’d their engineering velocity in 9 months with Claude Code | Brian Scanlan
Brian Scanlan is a senior principal engineer at Intercom, where he’s led the company’s transformation to AI-first engineering. In just nine months, Intercom doubled their R&D throughput while maintaining code quality, with 100% of engineers—plus designers, PMs, and TPMs—now shipping code via Claude Code. What you’ll…
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