Ep. 035: Who Says Elephants Can't Dance? IBM's Comeback and the Healthcare Lesson
THE SAME PEOPLE LOOKED EXCELLENT ONCE THE SYSTEM CHANGED In 1993 IBM posted an $8 billion loss and analysts said to break it up. Lou Gerstner kept most of the same managers and changed the beliefs and systems around them instead. Dr. Jake Tayler Jacobs opens the Operational Blindness read and teach series with that…
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